Quick Recharge Customer

Sexual Harassment Policy

CSR Policy


The Government of India in order to provide protection against sexual harassment of women at workplace and for the prevention and redressal of complaints of sexual harassment and for matters connected therewith or incidental thereto have formulated / enacted “ THE SEXUAL HARASSMENT OF WOMEN AT WORKPLACE ( PREVENTION, PROHIBITION AND REDRESSAL) ACT,2013.

Accordingly, The Ministry of Women and Child Development have issued notification vide S.O.3606 (E) dated 9th December, 2013.

In accordance and in compliance to the Act, this policy has been framed.


Our Company is committed to providing work environment that ensures every employee is treated with dignity and respect and afforded equitable treatment.

The Company is also committed to promoting a work environment that is conducive to the professional growth of its employees and encourages equality of opportunity.

The Company will not tolerate any form of sexual harassment and is committed to take all necessary steps to ensure that its employees are not subjected to any form of harassment.


This policy applies to all categories of employees of the Company (i.e.) confirmed regular employees, Probationers, Trainees and contractual employees. The Company will not tolerate sexual harassment at work place by any one as defined above inclusive of clients, suppliers and any other business associates.

Workplace includes:

  • All offices or other premises where the Company’s business is conducted.
  • All company-related activities performed at any other site away from the Company’s premises.
  • Any social, business or other functions where the conduct or comments may have an adverse impact on the workplace or workplace relations.



Sexual harassment may be one or a series of incidents involving unsolicited and unwelcome sexual advances, requests for sexual favours, or any other verbal or physical conduct of sexual nature.

Sexual Harassment at workplace includes:

  • Unwelcome sexual advances (verbal, written or physical),
  • Demand or request for sexual favours,
  • Any other type of sexually-oriented conduct,
  • Verbal abuse or ‘joking’ that is sex-oriented,

Any conduct that has the purpose or the effect of interfering with an individual’s  work performance or creating an intimidating, hostile or offensive work environment and/or submission to such conduct is either an explicit or implicit term or condition of employment and /or  submission or rejection of the conduct is used as a basis for making employment decisions.


All employees of the Company have a personal responsibility to ensure that their behavior is not contrary to this policy.

All employees are encouraged to reinforce the maintenance of a work environment free from sexual harassment.


An appropriate complaint mechanism in the form of “Complaints Committee” has been created in the Company for time-bound redressal of the complaint made by the victim.


The Company has instituted a Complaints Committee for redressal of sexual harassment complaint (made by the victim) and for ensuring time bound treatment of such complaints.

The Complaints Committee will comprise of three internal members(including presiding Officer) and one external member and the contact details of the committee members are available in HRMS portal.

The Complaints Committee is responsible for:

  • Investigating every formal written complaint of sexual harassment
  • Taking   appropriate   remedial   measures   to   respond   to   any   substantiated allegations of sexual harassment.
  • Discouraging and preventing employment-related sexual harassment



The Company is committed to providing a supportive environment to resolve concerns of sexual harassment as under:

A. Informal Resolution options

When an incident of sexual harassment occurs, the victim of such conduct can communicate their disapproval and objections immediately to the harasser and request the harasser to behave decently.

If the harassment does not stop or if victim is not comfortable with addressing the harasser directly, the victim can bring their concern to the attention of the Complaints Committee for redressal of their grievances. The Complaints Committee will thereafter provide advice or extend support as requested and will undertake prompt investigation to resolve the matter.

B. Complaints:

  • An employee with a harassment concern, who is not comfortable with the informal resolution options or has exhausted such options, may make a formal complaint to the Complaints Committee constituted by the Management. The complaint shall have to be in writing and can be in form of a letter, preferably within 15 days from the date of occurrence of the alleged incident, sent in a sealed envelope. Alternately, the employee can also send complaint through an email to any of the committee members (details available in HRMS portal). The employee is required to disclose their name, department, division and location they are working in, to enable the Complaint Committee to contact them and take the matter forward. Confidentiality will be maintained to the maximum extent practicable and appropriate circumstances.
  • The Complaints Committee will proceed to determine whether the allegations (assuming them to be true only for the purpose of this determination) made in the complaint fall under the purview of Sexual Harassment, preferably within 30 days from receipt of the complaint. In the event, the allegation does not fall under the purview of Sexual Harassment or the allegation does not constitute an offence of Sexual Harassment, the Complaint Committee will record this finding with reasons and communicate the same to the complainant.
  • If the Complaints Committee determines that the allegations constitute an act of sexual harassment, he/ she will proceed to investigate the allegation.
  • Where such conduct, on the part of the accused, amounts to a specific offence under the law, the Company shall initiate appropriate action in accordance with law by making a complaint with the appropriate authority.
  • The  Complaints  Committee  shall  conduct  such  investigations  in  a  timely manner and shall submit a written report containing the findings and recommendations  to  the  Managing Director  as  soon  as practically possible and in any case, not later than 90 days from the date of receipt of the complaint. The Managing Director will ensure corrective action on the recommendations of the Complaints Committee and keep the complainant informed of the same.

Corrective action may include any of the following:

  • Formal apology
  • Counseling
  • Written  warning  to  the  perpetrator  and  a  copy  of  it  maintained  in  the employee’s file.
  • Change of work assignment / transfer for either the perpetrator or the victim.
  • Suspension or termination of services of the employee found guilty of the offence

In case the complaint is found to be false, the Complainant shall, if deemed fit, be liable for appropriate disciplinary action by the Management.


The Company understands that it is difficult for the victim to come forward with a complaint of sexual harassment and recognizes the victim’s interest in keeping the matter confidential.

To protect the interests of the victim, the accused person and others who may report incidents of sexual harassment, confidentiality will be maintained throughout the investigatory process to the extent practicable and appropriate under the circumstances.


All records of complaints, including contents of meetings, results of investigations and other relevant material will be kept confidential by the Company except where disclosure is required under disciplinary or other remedial processes.


The Company is committed to ensuring that no employee  who  brings forward a harassment concern is subject to any form of reprisal. Any reprisal will be subject to disciplinary action.

The Company will ensure that the victim or witnesses are not victimized or discriminated against while dealing with complaints of sexual harassment.

However, anyone who abuses the procedure (for example, by maliciously putting an allegation knowing it to be untrue) will be subject to disciplinary action.


In conclusion, the Company reiterates its commitment to providing its employees, a workplace free from harassment/ discrimination and where every employee is treated with dignity and respect.